Telehealth

Telehealth Sick Visits in Houston, TX

Same-day care from a real provider, without the urgent care wait.

Flat$89/ flat visit

A 20 minute video visit with Joy Mbama, NP, for common acute complaints. Urinary tract infections, cold and flu, STD screening, and STI management. Prescriptions sent to your local pharmacy. No insurance required, no waiting room.

What We Treat

One visit, four common reasons people book.

Sick visits cover acute, non-emergency complaints that a video visit can handle. Same price, same visit length, regardless of which one brings you in.

Urinary Tract Infections

Burning, urgency, frequency, lower abdominal discomfort. We review your history, prescribe an appropriate antibiotic if indicated, and order a urine culture if needed. Most UTIs improve within 24-48 hours of starting treatment.

Upper Respiratory, Cold & Flu

Sore throat, cough, congestion, body aches, fever. We assess severity, prescribe symptom relief or antivirals when appropriate, and flag any signs that need in-person care or testing.

STD Screening

Routine or symptom-driven screening. Joy orders the appropriate panel through Quest or LabCorp. You go in for the draw, results come back to the patient portal, and we review them together.

STI Management

If you've received a positive result from us or another provider, we'll review treatment options, prescribe what's needed, and walk you through partner notification confidentially.

How It Works

From booking to feeling better.

Step 1

Call or text to book

Reach out and let us know what's going on. We'll get you on the schedule, often the same day.

Step 2

Meet by video

A 20 minute secure video visit with Joy. She'll ask about symptoms, review history, and make a clinical decision.

Step 3

Pick up your prescription

If a prescription is needed, Joy sends it to your preferred local pharmacy. Lab orders go through the patient portal.

Step 4

Follow up if needed

If symptoms don't resolve as expected, we offer a follow-up visit at no charge within 7 days. Most people don't need one.

Pricing

One flat visit fee.

Sick visits are $89 regardless of the reason. If labs or testing are needed, those are billed separately at the standard lab fee. Prescriptions run through your local pharmacy and your insurance, if you choose.

Service
What's included
Price
Sick Visit
20-min video visit, clinical assessment, e-prescription if indicated
$89
Lab Order (if needed)
Quest or LabCorp requisition, you pay for the draw
From $50
Follow-Up (within 7 days)
If symptoms haven't resolved, included at no charge
Free
Good To Know

What to expect from your visit

Sick visits are designed for the everyday acute concerns that video care handles well. Joy will let you know during the visit if anything you're describing would be better served by in-person care, and help you figure out where to go.

Your visit is fully confidential and protected by HIPAA. That goes for STD and STI care too, which is one of the most common reasons people choose telehealth in the first place.

Or Get Everything

One membership for all of it.

If you see yourself using more than one Nuovara service, Concierge Medicine gives you unlimited access to Joy across everything she does, for one flat monthly price. Same-day answers, prescription management, and no per-visit fees.

$149 / mo
Individual
$299 / mo
Family
Explore Concierge
Common Questions

What patients often ask.

Can I get antibiotics over a video visit?
Sometimes, depending on what you're being treated for. For uncomplicated UTIs, sinus infections, or strep when consistent with a clinical picture, antibiotics can be prescribed appropriately during a video visit. For conditions where in-person evaluation is needed, Joy will tell you and help you find appropriate care.
How quickly can I be seen?
Often the same day, sometimes within an hour or two of reaching out. Call or text to let us know what's going on and we'll get you on the schedule as fast as possible.
What if I need a lab test?
Joy can order labs through Quest or LabCorp during your video visit. You go in to a draw site at your convenience. The results come back to your patient portal and Joy reviews them with you.
Do I have to live in Houston to enroll?
No. This service is delivered by telehealth, so any Texas resident can enroll. You'll meet Joy by secure video visit, and your medication ships from a partner pharmacy directly to your door.
Are STD visits confidential?
Fully confidential. Your records are protected by HIPAA. No one outside the care team will hear about your visit unless required by law.
Do you take insurance?
Nuovara Health is a cash-pay practice, which means you pay us directly at the time of service. We don't bill insurance. The advantage is transparent pricing and no insurance-driven restrictions on your care. Some prescriptions can still run through your insurance at your local pharmacy.
What is your cancellation policy?
We ask for 24 hours notice on any cancellation. Cancellations or reschedules inside the 24-hour window are subject to a $50 fee. Mobile no-shows are charged the full visit fee because supplies and travel are already committed. We're a small practice and this protects time for the patients who need it.
Ready When You Are

Don't wait it out, get it looked at.

Same-day video visits, $89 flat. Call or text to book the next available slot.

Reach Nuovara
Call or text to book. Fastest way to reach us.
Houston & all of Texas
Mobile in greater Houston, telehealth statewide.
By appointment
Same-day and next-day visits are often available.